Shipping, taxes and exchanges
Domestic shipments (within India) takes 2-5 business days to deliver while international shipments take 5-10 business days for delivery.
Shipping within India is free. International shipments are chargeable with the following rates;
0-1 kilo : Rs 2000
1-2 kilos : Rs 3500
2-3 kilos : Rs 4200
3-4 kilos : Rs 4700
4-5 kilos : Rs 5200
5-6 kilos : Rs 5600
6-7 kilos : Rs 6000
7-8 kilos : Rs 6350
8-9 kilos : Rs 6700
9-10 kilos : Rs 7000
Beyond 10 kilos, we would split the single order into multiple orders and contact the customer for the extra shipping charges. We also offer cash on delivery (COD) to most pin codes in India. Please note that on receiving a COD order, we will do a verification call to confirm the order. If we cannot reach you on this number after multiple attempts, the order would be cancelled.
All products on our site are subject to goods and services tax (GST). The tax rates are 5% for saris and 3 % for jewelry products. We do not collect any other additional taxes at checkout! All shipping rates quoted at checkout are inclusive of GST. Our products are exclusively sold to consumers (B2C) and we don't support B2B billing at the moment.
Each and every sari of ours is painstakingly woven by a skilled weaver. Our quality control team makes sure that the saris are checked for defects before dispatch. However, in the unlikely event that you receive a sari with defects, you can contact us here for an exchange and we will process the same as soon as we can.
We do not offer refunds; instead if you have any issues with your product, you can contact us for an exchange and we will process the same as soon as we can.
Cancellation of an order is possible if we haven't started processing the order yet. Kindly use the contact us form in this case to contact us and mention your order number. If we have started procession the order, we cannot cancel it.